Shipping policy

Shipping Insurance & Protection
All orders are insured, ensuring that in the event of loss or damage during shipment, Interesting Business will arrange for a replacement to be sent to you. If your package arrives damaged, please report it within 48 hours of delivery.

Import Duties and Taxes

Prepaid Duties & Taxes for Countries Listed Below:
For residents of the US, EU countries, UK, Canada, Australia, New Zealand, Japan, Singapore, Hong Kong, Iceland, Norway, Switzerland, Qatar, Bahrain, UAE, Saudi Arabia, Oman, South Korea, Taiwan: if you live in any of these countries, you will not be charged any additional import duties or taxes. In the rare event that you are charged additional fees, please contact us at theinterestingbusiness.1@gmail.com and make sure to attach proof of the incurred costs.

Policy for Other Countries:
If you live outside the countries listed above, you may be required to pay import duties and taxes once your order arrives in your country. As these charges are subject to local customs policies, it is your responsibility to check and understand them. We advise consulting your local customs office or conducting your own research to ascertain these potential costs before placing your order.

Order Processing & Packaging Standards
Each Interesting Business's order enters our internal workflow shortly after payment confirmation. Orders are generally processed in the sequence they are received and are subject to a multi-step verification that includes order detail review, personalization checks (if applicable), and preparation for shipment. We prioritise both speed and accuracy to ensure that items are shipped efficiently without compromising quality.

Packaging is an essential part of both protection and presentation. Unlike many online retailers, we use extra-thick packaging to ensure your valuable items are as well-protected as possible. Most products are shipped in custom five-layer corrugated cardboard cartons, providing strong resistance to pressure, impact, and moisture during transit. Where necessary, we use additional protective materials such as bubble wrap or air cushions, depending on the nature of the product.

Order Tracking Information
Once your order has been packed and is ready to ship, tracking details will be assigned and sent to the email address provided during checkout. While tracking numbers are usually activated soon after handover to the delivery partner, there may be a short delay before movement appears in the system. You can follow your shipment in real time via the provided tracking link, which will display key stages such as dispatch, transit, and delivery.

Multiple Item Orders
For orders containing multiple items, we may ship in more than one package if needed for safety or logistics. Our customer service team will provide separate tracking information for each package when applicable, and will be available for support if you have any questions.

We ensure that if your product is verifiably damage when arrive, we will arrange a replacement for you.

Shipping insurance & protection applies only to loss or damage that occurs during transit and does not cover issues after a package has been successfully delivered. If your package arrives damaged, please report it within 48 hours of delivery so we can assist you in resolving the issue in accordance with the insurance policy stated above.

If a delivery is made to an incorrect address due to an error by the shipping carrier, it is subject to the shipping insurance policy stated above. However, if the incorrect address was provided by the customer at checkout, Interesting Business cannot take responsibility for lost or misdelivered packages.

Order Cancellation and Amending
Due to our streamlined workflow, we are unable to cancel or amend orders once they have been placed. Personalisation details and item quantities also cannot be modified after purchase. Personalisation must be selected at the time of purchase, as our workflow begins immediately and does not allow for later modifications or returns for post-purchase personalisation.